Shipping Policy & Options
Pawsazz ships throughout North America and to most international destinations. When you begin the
checkout process and select your location, our system will provide you with the shipping options
available in your area and you may then select the method you prefer. Within Canada we primarily use
the services of Canada Post which include Priority Courier, XpressPost and Regular Parcel.
If not specified by our customer, the most economical option will be used.


PST of 8% will be added to Ontario destination shipments only. GST of 5% will be added to all Canadian
destinations or 13% HST for Nova Scotia, New Brunswick, and Newfoundland destinations.

Return Policy
At Pawsazz, your satisfaction is important to us. We allow returns and full credit for any products that are
returned to us in original condition, shipping paid, within 14 days of the customer's receipt of the product.
The original shipping charges will not be refunded. Should your order be returned by default (eg. held at
post office as several attempts to deliver were unsuccessful, etc) a 20% restocking fee will apply.